Privacy Policy

Last updated July 9, 2026

This Privacy Notice for Taerraqua LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://taerraquallc.com, or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at erik.f.johnson90@gmail.com.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties, such as freight carriers, shipping partners, and service providers.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located, applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Do We Use Cookies and Other Tracking Technologies?
5. Do We Offer Artificial Intelligence-Based Products?
6. How Do We Handle Your Social Logins?
7. How Long Do We Keep Your Information?
8. How Do We Keep Your Information Safe?
9. Do We Collect Information From Minors?
10. What Are Your Privacy Rights?
11. Controls for Do-Not-Track Features
12. Do United States Residents Have Specific Privacy Rights?
13. Do We Make Updates to This Notice?
14. How Can You Contact Us About This Notice?
15. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• mailing addresses
• job titles and company names
• contact preferences
• shipment and cargo details you share for freight coordination
• billing addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process payments if you choose to remit payment for our services. All payment data is handled and stored by our third-party payment processors in accordance with their privacy notices.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

The information we collect includes:

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect.
• Device Data. Information about your computer, phone, tablet, or other device you use to access the Services.
• Location Data. Information about your device's location, which can be either precise or imprecise.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To deliver and facilitate delivery of services, including coordinating international freight and shipments on your behalf.
• To respond to user inquiries and offer support.
• To send administrative information to you, such as changes to our terms and policies.
• To fulfill and manage orders, payments, and related logistics operations.
• To enable communications between our team and business partners on your behalf.
• To request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications, in line with your preferences.
• To protect our Services, including fraud monitoring and prevention.
• To evaluate and improve our Services, products, marketing, and your experience.
• To comply with our legal obligations.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third parties who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with are as follows:

• International freight carriers and shipping lines
• Customs brokers and clearance agents
• Trucking and land-transport providers
• Warehousing and cargo-handling partners
• Cloud computing and website hosting service providers
• Communication and collaboration tools
• Data analytics services
• Payment processors
• Government entities (customs, tax, and regulatory authorities)

We also may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We may also permit third parties and service providers to use online tracking technologies on our Services for analytics purposes.

5. Do We Offer Artificial Intelligence-Based Products?

In Short: We may use products, features, or tools powered by artificial intelligence to support our internal operations.

To the extent we use tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products") — for example, for translation, communication assistance, or logistics optimization — any personal information processed with these tools is handled in line with this Privacy Notice and our agreements with the relevant service providers.

6. How Do We Handle Your Social Logins?

In Short: If our Services ever allow you to register or log in using a social media account, we may have access to certain information about you.

Where our Services offer the option to register or log in using third-party social media account details, we will receive certain profile information about you from your social media provider, and we will use that information only for the purposes described in this Privacy Notice.

7. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store it and isolate it from any further processing until deletion is possible.

8. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.

9. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18. If you become aware of any data we may have collected from children under age 18, please contact us at erik.f.johnson90@gmail.com.

10. What Are Your Privacy Rights?

In Short: You may review, change, or ask us to delete your personal information at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details provided in the section "How Can You Contact Us About This Notice?" below.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in emails, replying "STOP" or "UNSUBSCRIBE" to SMS messages, or by contacting us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. If you do so, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at erik.f.johnson90@gmail.com.

11. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

12. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have specific rights regarding access to and control over your personal information.

Depending on your state, you may have rights that include the right to know whether we are processing your personal data, the right to access it, the right to correct inaccuracies, the right to request deletion, the right to obtain a copy of your data, the right to non-discrimination for exercising your rights, and the right to opt out of targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects.

How to Exercise Your Rights. To exercise these rights, you can contact us by emailing us at erik.f.johnson90@gmail.com or by referring to the contact details at the bottom of this document.

Request Verification. Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have information in our system.

Appeals. If we decline to take action regarding your request, you may appeal our decision by emailing us at erik.f.johnson90@gmail.com.

13. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at erik.f.johnson90@gmail.com, call us at +1 516-732-7576, or contact us by post at:

15. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please contact us at erik.f.johnson90@gmail.com.